Please ensure that your request meets these 2 conditions:

1. Within the return time frame
-5 days from delivery

2. Valid reasons for returns

VALID REASONS FOR RETURN AND EXCHANGES

1. Damaged and Defective Item – item (or a part of the item) received is damaged or has defect

2. Item does not match description/pictures - Item received does not match what was shown in the product description/listing

3. Received a wrong item – item delivered is different from what was ordered

4. Incomplete/Missing Part of an Item – package delivered is incomplete or missing an essential part.